Search Encrypt

Our Sincere Apologies To Search Encrypt Users on Mozilla Firefox

Hello Search Encrypt users,

In the past few weeks, we’ve been inundated with inquiries related to Search Encrypt’s Firefox Add-on. Many of you were affected by issues with our Firefox Add-on beginning a few weeks ago. Users may have noticed that their Add-on was suddenly disabled or was no longer working as expected. We first want to apologize for any inconveniences or problems this may have caused you. Our primary goal is to protect our users’ privacy and to keep your search terms private. However, as many of you have pointed out, the issue we’ve run into with Firefox has essentially prevented us from protecting your search privacy.

What Happened?

We found that our Firefox Add-on had been disabled and was no longer protecting our users’ search privacy as it should. We’ve since been in contact with Mozilla’s Add-on Review Team to determine what may have caused the issue. In communications with members of Mozilla’s compliance team, we determined that our Add-on was no longer functioning as expected due to a block that Mozilla issued. Anyone who had previously installed Search Encrypt was no longer redirected to Search Encrypt, so we were unable to help keep their search terms and history private. We’re very close to resolving this misunderstanding and hope to be protecting your searches again very soon.

How To Use Search Encrypt In The Meantime

As we work towards a solution to this issue, you can continue using Search Encrypt by going directly to www.searchencrypt.com in Firefox or by installing our extension in Google Chrome here.

Again, we’re sorry for any inconvenience this may have caused and we appreciate your patience as we work towards a solution.

-The Search Encrypt Team

9 thoughts on “Our Sincere Apologies To Search Encrypt Users on Mozilla Firefox”

  1. I just thought that I was doing something wrong, so I guess it’s not me. Can’t you just fix this ASAP?,,,,,I really don’t want to install Chrome again. 😕

  2. It’s defenitely still broken. I’m disappointed bcus I was really starting to like this search. Let me know if its fixed

  3. This kind of crap happens all the time with Firefox…I’ll happily switch back to chrome if it means my stuff will actually work. Thanks for letting me know.

  4. i get it but it’s obnoxious because it takes an extra step to get to search encrypt which is a roadblock to getting privacy online. i want my searches to be private and they won’t be until mozilla gets this sorted.

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